FAQ Topics:     Compatibility     Future Products     Information     Installation     Purchase


Can I use GradeAssist with Windows XP?

Windows XP celebrated its 10th birthday in August, 2011. That’s pretty old as far as operating systems are concerned. Because Windows XP is based on dated technologies, it can be difficult for computers running XP to support more modern software, such as GradeAssist. In most cases, GradeAssist works on computers that run Windows XP, so long as both Microsoft Office and Windows itself are updated with all of the latest patches, fixes, and technology updates from Microsoft. While we do not explicitly support GradeAssist on Windows XP, it is absolutely possible in many cases to successfully use GradeAssist on XP. The best way to tell if GradeAssist will work on your Windows XP computer is to download and install one of the free GradeAssist trials before you purchase. That way you’ll know whether your computer is ready to run GradeAssist or if your version of Windows XP needs to be updated.

Do you support 64-bit versions of Word?

In addition to supporting the 32-Bit versions of Microsoft Office 2007, 2010, and 2013, we also support 64-Bit versions of Windows running the 64-Bit version of Microsoft Office 2010 and 2013.

Does GradeAssist work with Windows 8?

Yes, GradeAssist is fully compatible with Windows 8. Because Windows 8 has certain install settings it sometimes does not have the appropriate features enabled for GradeAssist to install properly so you must enable those features prior to install. Microsoft provides directions for this process here: http://support.microsoft.com/kb/2785188.

What versions of software is GradeAssist compatible with?

You must be using current versions of Windows Vista, Windows 7, or Windows 8. Additionally, Microsoft Office 2007, 2010, or 2013 must be installed. Versions of Microsoft Office prior to Office 2007 are not supported.


Is there a Mac version of GradeAssist?

GradeAssist only supports computers running the Windows operating system. We look forward to having a Mac-compatible version in the near future. If you’d like to be notified when a Mac version is available, email us at info@educo360.com and we’ll let you know.

Is there an iPad/Android/Tablet Version of GradeAssist?

Not right now, though we’re excited about the development possibilities for iPads and Android tablets. We’re committed to building versions of GradeAssist that support educators and students whether at a desktop or on the go, so we’ll be exploring the options for a mobile version of GradeAssist in the near future.


Can GradeAssist be customized to meet the specific needs of my students or school?

The core GradeAssist products can be customized to meet additional or unique requirements of your school, your professors, or your students. The GradeAssist team is also highly experienced in developing completely unique, custom solutions for evaluation, commenting, teaching, and grading solutions that might require design work beyond the core products. Contact us by email or call us at 434.841.5836 for more information.

How do you know that GradeAssist works?

Because we conduct lots of research — academic, not market — to understand how and why GradeAssist influences educator productivity, student learning, and educational outcomes. Our company’s executives have extensive experience not only in teaching at the undergraduate and graduate level, but also working professionally in research and development, product design, and marketing. We work frequently with educators and students to subjectively and objectively measure the effectiveness of GradeAssist. Based on our findings, we publish papers, present at conferences, and — most importantly — use our findings to iteratively improve GradeAssist’s ability to support educators and their students.

Is GradeAssist affiliated with or endorsed by the American Psychological Association or other organizations?

GradeAssist was initially developed independently by our founder with the singular goal of helping colleges and universities better prepare their faculty and students in their use of APA style.  We later expanded our product line to include MLA and Chicago-Turabian styles, as well as general college writing. While the comments included in GradeAssist are developed with an understanding of the rules and requirements in various style publications (e.g., the Publication Manual of the American Psychological Association) there is no relationship or endorsement — real or implied — between our organizations.

What is GradeAssist?

GradeAssist is the first communication tool designed specifically to help professors reduce overall time spent grading and free them to focus on personalizing their comments to a student’s content, substance, and individual educational needs. Learning the rules of APA, Chicago/Turabian, and MLA styles is especially challenging for students who have been texting and instant messaging their whole lives. GradeAssist helps educators reach students in the ways they learn best, enhancing educators’ ability to help students develop deeper understanding of style rules while also building their critical thinking and writing skills.

Can we get a version of GradeAssist that is customized for our faculty and students?

The core GradeAssist products can be customized to meet additional or unique requirements of your school, your professors, or your students. The GradeAssist team is also highly experienced in developing completely unique, custom solutions for evaluation, commenting, teaching, and grading solutions that might require design work beyond the core products. Contact us by email or call us at 434.841.5836 for more information.

How does GradeAssist work?

Absolutely! View a brief introduction to GradeAssist. You’ll discover how GradeAssist integrates seamlessly with Microsoft Word, get a close-up look at the streamlined and easy-to-use interface, and learn just how simple it is to grade student papers with GradeAssist.

Is there a trial version of GradeAssist?

30-Day trial versions of GradeAssist for College Writing, GradeAssist for APA, GradeAssist for MLA, and GradeAssist for Chicago/Turabian are available for download.

What are professors saying about GradeAssist?

“My students love GradeAssist for APA as they can see their own progress.”

“[Grade]Assist is a wonderful tool that allows me to provide very specific feedback to my students. I appreciate the ease of use and believe that my personal comments, coupled with Assist, helps me help my students to become better writers.”

“The increased consistency and greater detail of comments that I can now provide is measurably improving my students’ critical thinking and writing skills.”

“I can now focus my comments on content and substance.”


Can I have more than one version of GradeAssist (e.g., MLA and APA) installed on my computer?

Absolutely. Each version of GradeAssist installs with a unique name in the Microsoft Word Ribbon. So if you install both APA and MLA, for example, you’ll have tabs for APA GradeAssist and MLA GradeAssist appearing side-by-side in the ribbon.

Does GradeAssist work with Windows 8?

Yes, GradeAssist is fully compatible with Windows 8.  Because Windows 8 has certain install settings it sometimes does not have the appropriate features enabled for GradeAssist to install properly so you must enable those features prior to install. Microsoft provides directions for this process here: http://support.microsoft.com/kb/2785188.

My buttons don’t work! Why is my GradeAssist menu grey?

You may discover after starting Microsoft Word that the buttons in your GradeAssist tab are grey and no longer work. The most likely cause is that you’ve reached the end of your trial period or your annual license. To obtain a current license — as well as the most up-to-date version of the GradeAssist software — visit the GradeAssist store to purchase a new license.

Do I need administrative privileges on my computer to install GradeAssist?

If your computer won’t let you install GradeAssist — especially if you’re using a school- or institutionally-owned computer — it is possible that you have limited authority to install new software. Contact your institution’s technical support staff for approval or assistance with the installation.

How do I uninstall GradeAssist?

Only a few clicks are needed to uninstall GradeAssist. Open the Windows Start Menu and click on Control Panel. Next, click on Programs and Features. Find GradeAssist in the list of installed programs, then double-click the program name to begin the uninstall process. Follow the prompts to remove the software from your computer. If you have multiple versions of GradeAssist installed just repeat the process until all versions of GradeAssist have are removed.

What versions of software is GradeAssist compatible with?

You must be using current versions of Windows Vista, Windows 7, or Windows 8. Additionally, Microsoft Office 2007, 2010, or 2013 must be installed. Versions of Microsoft Office prior to Office 2007 are not supported.


Are there any special offers for purchasing GradeAssist?

We sometimes offer extended trials for customers that are test driving GradeAssist for their organization. In addition, we often offer some price breaks for grad students that are supporting professors. Just fill out the contact form below to ask about special pricing options.

How much does GradeAssist cost?

GradeAssist is $99 for a single-user license, which is good for 12 months from the date of receipt of your license key. That’s about a quarter a day to save up to 50% or more of the time you have traditionally spent grading students’ papers. You can purchase GradeAssist today in our GradeAssist store.

Is there a trial version of GradeAssist?

30-Day trial versions of GradeAssist for College Writing, GradeAssist for APA, GradeAssist for MLA, and GradeAssist for Chicago/Turabian are available.

When do I get my software?

Our goal is to process and fulfill orders as soon as possible after we receive your purchase and shipping details. Weekends, holidays, and other factors may sometimes require a bit more processing time. You can generally expect an email with your license number and software download instructions to arrive within 2 business days of your purchase. If you have any questions about your order’s status, please feel free to contact us at help@educo360.com.

Can GradeAssist be customized to meet the specific needs of my students or school?

The core GradeAssist products can be customized to meet additional or unique requirements of your school, your professors, or your students. The GradeAssist team is also highly experienced in developing completely unique, custom solutions for evaluation, commenting, teaching, and grading solutions that might require design work beyond the core products. Contact us by email or call us at 434.841.5836 for more information.

Is there a return policy for GradeAssist?

We want you to be exceedingly happy with your GradeAssist software. This is why we offer a very generous trial period of 30 days. We do not offer refunds for software purchased on our site.

Is there site licensing available for GradeAssist?

We created GradeAssist because we’re passionate and committed to making a positive difference to the lives and educational experiences of educators and students. We have offered price breaks of up to 90% depending on the volume of licenses. If you think you’d like to obtain a site license or other large-volume licensing agreements, please give us a call at 434.841.5836 or email us at fred@educo360.com We’d be happy to talk with you to find a solution that is designed to meet the needs of your institution.